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EDF

Posted: Tue 22 Jun 2010 08:08
by Sue
Is there an English speaking helpline for EDF. Our June bill is 2 or 3 times more than expected and I want to query it. I may say one of my neighbours bill is normally around 160€ and Junes bill is 2600€!!!!!!

Posted: Tue 22 Jun 2010 08:58
by Robert Ferrieux
from Helen

Hey, go easy on the electric toothbrush!

Posted: Tue 22 Jun 2010 09:08
by mpprh
They seem to be changing the system at present.

We have had 3 invoices in 3 months for each meter, all estimated.

We are currently waiting for a refund of €750 because they are paid by dd's.

They are more effective at getting money from customers than giving it back, I find :wink:



Peter

Posted: Tue 22 Jun 2010 13:25
by sue and paul
Try this number for English speaking EdF

05 62 16 49 08

EDF

Posted: Tue 22 Jun 2010 13:45
by Sue
Thanks Sue