SFR internet
Moderator: Moderators
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- Rank 0
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- Joined: Sat 02 Nov 2019 20:26
SFR internet
SFR have blocked my internet access saying I am in arrears with my account.
My router is fine, everything is good on the modem, just whenever we log in I get a message saying I am in arrears, I think this is from the previous owner who had an account, they were still charging him for his connection despite him selling up.
Does anyone know the correct contact for SFR and if they have an English helpline. The number they gave us in the shop is not active.
Or any other suggestions
My router is fine, everything is good on the modem, just whenever we log in I get a message saying I am in arrears, I think this is from the previous owner who had an account, they were still charging him for his connection despite him selling up.
Does anyone know the correct contact for SFR and if they have an English helpline. The number they gave us in the shop is not active.
Or any other suggestions
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- Rank 4
- Posts: 162
- Joined: Sat 25 Oct 2014 21:43
Re: SFR internet
If they do have an English helpline we never managed to find it. In our experience, SFR were completely and utterly useless. We switched to Orange (who do have an English helpline) and have never looked back.
- russell
- Rank 5
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- Joined: Fri 21 May 2010 16:03
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Re: SFR internet
The customer service number is 1023. It is a normal French service but they are helpful and you might be lucky and get someone who speaks English.
Russell
Russell