Skype

Daphne · Post by **Daphne** » Wed 25 Dec 2013 11:10

Does anybody know why Skype isn't working. It has been out of action for about a week, a real bummer when you have grandchildren in another country!

Anyway, Happy Christmas to one and all and a big thankyou to whoever sent us such a beautiful Christmas Day!

Daphne

Sue · Post by **Sue** » Wed 25 Dec 2013 11:16

Mine is working ok Daphne. Over the last couple of weeks I have had problems. One moment it showed I was on line, but I wasn't and couldnt go offline. Another time I was off line and couldnt go online. Close any programmes you have open and try doing a system restore.

Daphne · Post by **Daphne** » Thu 26 Dec 2013 10:50

Thanks for replying Sue, but it unfortunately didn't work. Our family in Madrid tried it also and it didn't work for them either. As soon as you switch on a notice appears that Skpe is unavailable! We have tried Skyping England to no avail, it might be from my end.Maybe we'll have to contact a help line. Not me though, i'm useless!!!!!!!!!!!!

Libby · Post by **Libby** » Thu 26 Dec 2013 13:14

Have you tried cancelling and re-installing?

Owens88 · Post by **Owens88** » Thu 26 Dec 2013 16:14

Mine's working.

Santiago · Post by **Santiago** » Fri 27 Dec 2013 10:01

Sounds like it's your computer Daphne. I'm no skype expert but it might be worth checking that you have a latest version of it and Flash player. Or you are not running some other internet application that might interfere it like iPortal. Think about what you may have changed since it last worked.

Daphne · Post by **Daphne** » Fri 27 Dec 2013 10:06

Thanks, I have installed Firefox and it has messed up a few things, I'll try again without Firefox! I never thought about that!!!!!!!!!

Mimmi · Post by **Mimmi** » Sat 28 Dec 2013 08:42

On my computer it's no problem with skype and firefox. I have used skype a lot this week. It worked fine. As Libby mentioned reinstalling skype might be the solution.

Daphne · Post by **Daphne** » Sat 28 Dec 2013 10:39

Thank you, I'll try re-installing it, there doesn't seem to be any other solution.

russell · Post by **russell** » Sat 28 Dec 2013 10:51

I have just tried it with Firefox running and iPortal connected with no problems. Have you tried connecting to their sound test service?

You could check to make sure that your firewall or anti-virus isn't blocking it. Try disabling them temporarily but remember to restart them after the test.

Russell.

Sue · Post by **Sue** » Sat 28 Dec 2013 13:07

I use Malwarebytes anti virus and for a while they blocked my Skype but not hubbies. All seems OK now.

Daphne · Post by **Daphne** » Sun 29 Dec 2013 16:52

I am up and running again thanks to our son deleting the programme and re-installing. However, it didn't work for our son in Madrid but we managed to see our grandaughter today using Skype on her i pad. Many thanks to those of you who took the time and effort to try and help.

Wishing everybody on Anglophone-Direct a very happy, healthy and prosperous 2014!

Daphne

Sue · Post by **Sue** » Sun 29 Dec 2013 18:03

Happy New Year to you too Daphne.

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