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Advice please

Posted: Fri 02 Nov 2018 06:49
by Kate
By email

Hello,
I have just sold my property in France, and have not yet received any money from the Notaire, 3 weeks after the sale completed.
I have been told the money has been sent, and they have had the funds debited from their account, but my bank has no trace of receiving the funds.
I have requested they trace where the funds where sent to, and now they have gone quiet and won’t answer either emails or phone calls from me.
I don’t know what to do next, or who I can contact to dispute the transaction.
Any advice would be helpful
Thank you

Re: Advice please

Posted: Fri 02 Nov 2018 11:08
by martyn94

Re: Advice please

Posted: Fri 02 Nov 2018 11:11
by martyn94
[/quote]They should find this helpful

https://www.notaires.fr/en/notaire/role ... urse[quote]

I can’t seem to stop it truncating my link (what’s the use if that?).

It is www.notaires.fr/en/notaire/role-notaire ... d-recourse

Re: Advice please

Posted: Fri 02 Nov 2018 15:14
by martyn94
I seem to have got there in the end. It only came up as a
“hot” link at the second and third time of asking.

Re: Advice please

Posted: Fri 02 Nov 2018 15:55
by Kate
Thanks Martyn. Have passed this on - and given them the link to the forum so they can check in for themselves.

Re: Advice please

Posted: Sun 04 Nov 2018 16:54
by martyn94
Kate wrote: Fri 02 Nov 2018 15:55 Thanks Martyn. Have passed this on - and given them the link to the forum so they can check in for themselves.
Thanks for addressing one of my obsessions, though if your querists have just sold up, it’s probably too late for them to benefit much from the forum.

It should be difficult for money to go astray if it was sent using a RIB or an IBAN. The last two characters are “check digits”: if any of the preceding characters were wrong, the paying bank should have refused to process it.

That said, I always cross my fingers, given how much money I can now transfer (by my modest standards) just by signing in to my banking app with my right thumb.