How good is the internet connection

Webdoc · Post by **Webdoc** » Mon 16 Oct 2017 09:48

Someone told me the other day that the English Orange helpline was for technical issues only and not billing enquiries.

I went to the Orange shop in person to arrange installation and, despite my moderate French, it all went very smoothly. It was helped by the fact that I knew how the conversation was going to go: "I need the cheapest package please, yes I know the landline comes included, no I don't want TV or a mobile thank you".

martyn94 · Post by **martyn94** » Mon 16 Oct 2017 10:29

Allan · Post by **Allan** » Mon 16 Oct 2017 10:50

Webdoc wrote:Someone told me the other day that the English Orange helpline was for technical issues only and not billing enquiries.

I went to the Orange shop in person to arrange installation and, despite my moderate French, it all went very smoothly. It was helped by the fact that I knew how the conversation was going to go: "I need the cheapest package please, yes I know the landline comes included, no I don't want TV or a mobile thank you".

As I recall, the line gives you 2 choices, technical and sales.

I havenâ€™t used Orange for some time but as far as the technical side goes, their service was much better than the French helpline.

martyn94 · Post by **martyn94** » Mon 16 Oct 2017 11:24

Allan · Post by **Allan** » Mon 16 Oct 2017 11:33

martyn94 · Post by **martyn94** » Mon 16 Oct 2017 14:11

Allan · Post by **Allan** » Mon 16 Oct 2017 14:28

Corinna · Post by **Corinna** » Mon 16 Oct 2017 15:21

thanks, guys, this is really great. I appreciate the advice.

We are very aware of the language barrier. I have done it all before as I am not British and know what it means to learn a language so that you can deal with everything life throws at you.

I start with reading children books - possibly on kindle with a translation function and then I'll learn 10 to 20 words by heart every day. That adds up to a few thousand in a year. Then I will watch easy videos/talk shows in French every day and will force my reluctant husband to at least an hour of French conversation every day. Add to this all the interaction witht the French people around you ...eh voila - francais toute suite

martyn94 · Post by **martyn94** » Tue 17 Oct 2017 00:26

[quote="CorinnaAdd to this all the interaction witht the French people around you ...eh voila - francais toute suite

[/quote]

But who are all the French people around you going to be at your remote house? I just had cows for 20 years: they were very pretty, but not very talkative.

sue and paul · Post by **sue and paul** » Wed 18 Oct 2017 17:43

Corinna wrote:thanks, guys, this is really great. I appreciate the advice.

We are very aware of the language barrier. I have done it all before as I am not British and know what it means to learn a language so that you can deal with everything life throws at you.

I start with reading children books - possibly on kindle with a translation function and then I'll learn 10 to 20 words by heart every day. That adds up to a few thousand in a year. Then I will watch easy videos/talk shows in French every day and will force my reluctant husband to at least an hour of French conversation every day. Add to this all the interaction witht the French people around you ...eh voila - francais toute suite

Tout de suite...just being helpful

martyn94 · Post by **martyn94** » Wed 18 Oct 2017 18:15

martyn94 · Post by **martyn94** » Wed 25 Oct 2017 13:58

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How good is the internet connection