Hoorah for the English speaking health line

Health questions, information, advice, French health system, mutuels....

Moderator: Moderators

Post Reply
carol sheridan
Rank 5
Rank 5
Posts: 340
Joined: Fri 12 Oct 2007 11:29
Contact:

Hoorah for the English speaking health line

Post by carol sheridan »

I finally got an attestation through the post today and they are sending me the correct form to get a new Carte Vitale. I was getting nowhere until someone at the CPAM gave me the number of the English speaking health line - they did all the necessary badgering of Perpignan to get my dossier transferred.
I have written to thank them - I find that many people complain but few bother to thank!
The number is 08 11 36 36 46 and they ring back when they say they will!
User avatar
Roger O
Rank 5
Rank 5
Posts: 746
Joined: Tue 20 Dec 2005 19:10
Contact:

Post by Roger O »

I agree! I find a "Merci pour votre service! Impeccable! Je vous souhaite une très bonne journée!" works wonders - especially when it's obvious to the listener that it is meant from the heart!

The best way to build good relationships with those rare members of the administration who do their job as it should be done - in the true spirit of public service!

After all, it's not too difficult twice a year!!
Post Reply