SFR broken phone line
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SFR broken phone line
We are in the UK. Non-French speaking friends at our house report the phone line is down. I've been onto our SFR online account and cannot find a way of reporting it. It maybe that my French is too poor to understand what I need to do. I've found a number which I think I can report it to, over a phone which is 02 226 53 53. Can anyone confirm whether and how I can do it online and also if this is the correct number for line breakdowns please? Any other thoughts?
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SFR has a substantial part of their website dedicated to what to do if your phone line doesn't work.
It is in French but you can get a machine translated version in English by going to https://translate.google.co.uk/m/translate and then pasting https://assistance.sfr.fr/internet-et-b ... cueil.html into the translate box. If you are doing it on an iPad you paste it into the place that says Touch to type
It is in French but you can get a machine translated version in English by going to https://translate.google.co.uk/m/translate and then pasting https://assistance.sfr.fr/internet-et-b ... cueil.html into the translate box. If you are doing it on an iPad you paste it into the place that says Touch to type
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SFR broken phone line
Thank you for your help. The line is SFR; no English support like Orange. I will try and follow the link given . It sounds as though it is what I got to recently, but perhaps didn't pursue far enough or just didn't understand.
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Re: SFR broken phone line
The machine translation is really good, if you can follow an English web page, you should be able to follow tharKarrie wrote:Thank you for your help. The line is SFR; no English support like Orange. I will try and follow the link given . It sounds as though it is what I got to recently, but perhaps didn't pursue far enough or just didn't understand.
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SFR broken phone line
Spent some time trawling through all this - they don't make it easy! As I don't know what type of box I've got, I got to a point of not being able to go any further with it. However, a relative went to the house and spent about 40 minutes trying to get through to SFR. After another considerable amount of time they agreed the line was dead! Trouble is they don't know why! An Expert will call back, but don't know when. Relative 15 minutes away. C'est la vie!
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Re: SFR broken phone line
Does the internet work there?Karrie wrote:Spent some time trawling through all this - they don't make it easy! As I don't know what type of box I've got, I got to a point of not being able to go any further with it. However, a relative went to the house and spent about 40 minutes trying to get through to SFR. After another considerable amount of time they agreed the line was dead! Trouble is they don't know why! An Expert will call back, but don't know when. Relative 15 minutes away. C'est la vie!