Broadband packages

Geoman · Post by **Geoman** » Tue 06 May 2014 23:34

Views please on best broadband packages avaliable, one that can be turned off & on if possible, when we are not in France. Just been out for 9 days & very little tv worth watching.Dont know what speed we would get in Monferrer but should be enough for tv.

martyn94 · Post by **martyn94** » Wed 07 May 2014 08:13

The only broadband I know of which you can "turn off" is Orange Découverte. Your speed will depend on the characteristics of your phone line. You can research it on eg ariase.com.

tubs · Post by **tubs** » Wed 07 May 2014 09:28

We've just taken out a contract with Orange for broadband and telephone. €33.90 a month........but it can't be suspended. As we are here a lot we decided to go for it (bearing in mind that we still have to pay Talk Talk in England when we are here!)
Decouvert is the only package I know that allows you to suspend.

I must say that Orange have been brilliant. All arranged with their English speaking office and Live box delivered on time, easy to set up with clear instructions. We can now watch UK TV, if needed, on the IPad via Filmon.
Am investigating the Apple TV box to be able to watch it on the TV.

BTW we've just downloaded the VPN Tunnel Bear for IPlayer etc. first impressions very good. Half a GB free per month but if you tweet their product they give you an extra one GB a month or for €1.99 you get unlimited data.

Geoman · Post by **Geoman** » Wed 07 May 2014 10:15

Will look at Orange website we also need a line put in, do Orange arrange this or do you have to get your own installer?

russell · Post by **russell** » Wed 07 May 2014 10:31

Geoman wrote:Will look at Orange website we also need a line put in, do Orange arrange this or do you have to get your own installer?

FT still do the lines but Orange will arrange it for you if you are "dégroupé".

Russell.

monsans · Post by **monsans** » Wed 07 May 2014 10:50

I would suggest that SFR will also allow vacation stopages plus can cancel without notice.

martyn94 · Post by **martyn94** » Wed 07 May 2014 16:45

russell wrote:
Geoman wrote:Will look at Orange website we also need a line put in, do Orange arrange this or do you have to get your own installer?
FT still do the lines but Orange will arrange it for you if you are "dégroupé".

Russell.

FT is what Orange used to be called. But it's true that your exchange needs to be dégroupé if you want to avoid paying phone line rental as well as the adsl charges.

Sue · Post by **Sue** » Wed 07 May 2014 18:28

Being a woman I could be wrong but arent FT and Orange all one and the same now. We have an Orange package and there is no line rental.

opas · Post by **opas** » Wed 07 May 2014 19:37

I have been out allday, yhis thread has just reminded me of something my daughter mentioned this morning.
She listens to NRJ radio, she told me this morning there had been something on the programe about Orange and card payments being processes more times than necessary, since march/april and have just come to light,she is not here at the moment to tell me more.

Has anyone further info,(does not affect me)

tia · Post by **tia** » Wed 07 May 2014 21:18

Orange has been hacked (again!!) They have had contact details of clients and potetiel future client taken. If you get an email from orange asking for your bank details or to confirm something then should ignore it. Was on the news tonight

Prosserp · Post by **Prosserp** » Thu 08 May 2014 09:57

we have just got sfr package phone, internet and french tv via internet for 19.99 a month for 12 mths , then goes upto 30 euro a month. we looked at the orange package where you can turn it off , but it worked out a lot more expensive

martyn94 · Post by **martyn94** » Thu 08 May 2014 10:29

monsans wrote:I would suggest that SFR will also allow vacation stopages plus can cancel without notice.

Can you give a source for that? The last time I looked this was impossible, presumably because all the operators but Orange have to pay ongoing fees to use the line to your home. Orange are using their own lines, which is presumably why Orange Découverte is the exception.

monsans · Post by **monsans** » Thu 08 May 2014 11:21

A SFR package with the above inclusives also can include all calls to landlines in Britain and other countries for a monthly of around 30.00

tia · Post by **tia** » Thu 08 May 2014 17:04

My son cancelled with sfr, gave 1 months notice and has just been charged 49.99 euros cancellation fee.

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