mastercard security code

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Moira
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mastercard security code

Post by Moira » Mon 07 Feb 2011 11:54

Hi...my new mastercard needs a new security code for buying online. I've asked at my credit agricole who just tell me to contact mastercard direct. The ca-sudmed emailed and said it was tricky and to phone them...have tried , but the automated message just says hello and then au revoir!
Need to pay for certain things urgently...is anyone able to tell me the procedure...have spent hours on the net but with no luck for a french card,,,
Any suggestions greatfully accepted.
Many thanks
Moira

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Santiago
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Post by Santiago » Mon 07 Feb 2011 14:04

The security code is the 3 digit code on the back of the card. Sometimes there is another 4 digits before it (like on my Lloyds card) but my french visa just has the 3 at the end of the line where your signiture is.
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Owens88
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Post by Owens88 » Mon 07 Feb 2011 14:19

If you mean the online verification thing then you set it up online. It is very quick.

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Roger O
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Post by Roger O » Tue 08 Feb 2011 12:44

Crédit Mutuel has basically been offering this full service since 2008:
Our first CLÉS PERSONNELLES cards were issued already in 2005!!
MESSAGE IMPORTANT
Suite à la réglementation de MasterCard et de VISA, vous devez adhérer depuis octobre 2008 à notre service gratuit d'authentification des paiements carte bancaire sur Internet.
A défaut d'adhésion à ce service, vous ne pouvez plus utiliser votre carte bancaire pour payer sur les sites des commerçants affichant les logos "MasterCard Secure Code" ou "Verified by Visa".
New part, since about 6 months, (reinforced protection for each individual customer/card) is:
PROTECTION DE VOS OPÉRATIONS EN LIGNE
Afin de renforcer la sécurité de certaines opérations en ligne (ex : virement externe, achat en ligne...), un système de sécurité supplémentaire a été mis en place.
En plus de l'utilisation de votre carte de CLÉS PERSONNELLES, vous devrez saisir pour ces opérations un Code de Confirmation qui vous sera envoyé par e-mail ou par SMS.
Mechanism:
Détail du processus d'authentification lors d'un paiement par carte :

Lorsque vous saisissez un numéro de carte Crédit Mutuel sur un site marchand affichant les logos "MasterCard Secure Code" ou "Verified by Visa", vous êtes invité à suivre la procédure suivante :

Au moment de valider votre achat, vous renseignez les informations habituelles de votre de carte bancaire.
Vous êtes alors transféré temporairement sur le site du Crédit Mutuel pour confirmer votre identité grâce à notre service d'authentification des opérations carte sur Internet.
Vous devez saisir la clé demandée de votre Carte de CLES PERSONNELLES.
Vous devez également saisir le code de confirmation que l'on vous aura envoyé par e-mail ou SMS et qui n'est valable que pour cette transaction.
Votre paiement est confirmé au commerçant qui valide alors votre commande.
___________________________________________________________________

De quoi aurez-vous besoin pour vous authentifier au moment de vos achats sur Internet ?

4 éléments sont indispensables.
Vous devez :

Disposer d'un identifiant d'accès à votre espace personnel sur notre site de banque en ligne.
Avoir adhéré au service d'authentification des opérations carte sur Internet MasterCard et Visa.
Disposer d'une Carte de CLES PERSONNELLES obtenue grâce à la rubrique "Identification renforcée" de votre espace personnel.
Avoir renseigné votre adresse e-mail usuelle et/ou votre numéro de mobile grâce à la rubrique "Coordonnées personnelles" de votre espace personnel.

The above is a little cumbersome, but absolutely "watertight"!!
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Sue
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mastercard security

Post by Sue » Tue 08 Feb 2011 14:37

I have been doing this for some time on the english account I retain at Lloyds TSB. There is quite straightforward though as the card secure code is the same as my online banking password. It doesnt seem to be so straightforward with Credit Agricole. Looking at it today there seems to be 3 steps, you go ahead and order the item/s completing the usual payment form then another form should pop up in which you put in your last 4 mobile phone digits (or if they are already there confirm they are correct) CA will then text you with the code for that transaction which you then insert and you should then get transaction completed form. There is also option on the second form on the second form to say you havent received tex for a number of different reasons!! It would seem that you have to go through this for all purchases from a secure site and not simply given one code!!
Dylan

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john
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Post by john » Wed 09 Feb 2011 08:58

It seems that all the different banks are going to be operating a different system for security codes from now on,which is pretty confusing for those of us who have several accounts with several suppliers.

There is the Verified by Visa used by a few of the Visa Credit Card operators,but Nationwide have just started using a sort of plastic gizmo that looks like a calculator,that you have to put your card into ,and it generates a random security code that you need to tap in to your computer when buying stuff on line.

So far,BNPParibas only appear to be using the 3 digit code on the card as referred to by Santiago above.

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